Wednesday, May 28, 2008

Diary of an Infosion

INFOSYS TECHNOLOGIES LTD। as the name suggests, it as well deserves the respect, the fame and the place amongst the top notch MNCs in the country. Let it be the subprime crises or be it the tightening of the European visa norms, no matter what the, grandeur of the name never vanishes and the company continues to add on to the clients list and expand business with existing ones.

I worked with Infy, as it is referred by the employees, for close to 20 months। The sack of experiences is a mixed bag full of funny and professional incidents। Many of them, am sure, are shared even by my counterparts in other companies but there are few unique to Infy. No dude m not going to put in the praises of the Mysore campus or the wonderful facilities and services at Infy DCs, but these are things which are part of my day at Infy and catch my attention the most.

Queue culture
As u proceed to have a meal at Infosys food court u have to go thru a series of queues। First u have a queue to collect coupon, then u queue for getting your food .Once done u queue for putting your plates to the soiled vessels bean, then u hit the queue to wash your hands and then for a mouth freshener. And the culture is so deep rooted that if go for a project party outside Infy still we tend to preserve the culture.

False Fire alarms
Atleast once or sometimes even twice a month, the fire alarm goes ringing in our building. Everyone stands from their cubicle to witness every another smiling at each other and terming this as false alarm. And now the duration of alarm has also reduced .Its like as if alarm itself is tired of ringing so long only to eventually find climax in a false signal.

The Airtel shop @ Bangalore DC
This is I guess the only unsatisfactory and most insensible kind of service we have in Infy DC. Once you reach the counter the representatives will show such an attitude that u wish to bug him/her with their own cell phones. And when they look at you finally, there cell phones will never connect to their head office and u are asked “wait for some time” with a ‘kindly’ added just for formality. After this ‘some’ time, ranging from 20 minutes to an hour, if u get to see them again the network is not available. At last if u wish to make an enquiry u get a brochure and directed out from the shop. Or if u wish to pay your bill, it is written in some register and u pay the bill without getting a receipt. 10 days later u realize that even if you have made payment atleast 8 days before the due date, you were charged late payment fine as the amount was not adjusted to your account in time. Thank God, I have an internet banking account so that I can make the payment online which saves from these hassles.

Spoons and Umbrellas
With so many people coming from training and many more being lateral recruitments, the resources are definitely going to be scares until they try and arrange for new ones. But for almost an year now I can see people waiting for the spoons at the food courts and for umbrellas at building gates when it’s raining. I guess the facilities can try to have a better resource - rotation policy.(Nothing personal with Infosys facilities, this is just a suggestion).

Night shuttle cabs
This is one of the best services in Infy. But I really feel pity for the Cab drivers many a times when the travelers nag him with their yearning to reach their destinations ASAP. This usually happens on JP Nagar route where the 4th phase residents wish to turn left and 3rd phase populace want to go straight at a square. Both of the groups put up their demands and driver finally peaks one of them, ending up getting a reprimand from the other. Sometimes its really funny the way the professionals bargain for their routes stating how its urgent for them to reach home just 10 minutes earlier, never mind they have been staying at office till 11 or 12 in night.

My experience at Infosys is a mix of pleasure and pressure, but I can never forget the time I have spent here and m sure if ever written a book on Infy experience these would be the pages from that diary of an Infosion.

1 comment:

Ajeeta said...

Nice post.
Queue culture is followed in many companies, but surely Infy is the leader at it.

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